Terms and Conditions of Use

These terms and conditions of use ("Terms of Use") apply to your use of services or features on the sites owned and controlled by Squix, LLC. (“Squix”), including www.squix.com.  Collectively, we refer  to these sites as “the Site.”


Please read these Terms of Use carefully. They contain important information about your rights and obligations. BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.  Squix may revise these Terms of Use at any time by updating this page. Such changes will be effective immediately upon posting.  Your continued use of the Site following such change will indicate your acceptance of the Terms of Use.


These Terms of Use govern both your use of the Site and your membership and participation in Squix’s programs through the Site. 

Your Use of the Site

Prohibited Acts

You may not attempt to gain unauthorized access to any portion or feature of the Site, or any other systems or networks connected to the Site, or to any Squix server, or to any of the services offered on or through the Site, by hacking, password “mining” or any other illegitimate means.


You may not probe, scan or test the vulnerability of the Site or any network connected to the Site, nor breach the security or authentication measures on the Site or any network connected to the Site. You may not reverse look-up, trace or seek to trace any information on any other user of or visitor to the Site, or any other customer of Squix, including any Squix account not owned by you, to its source, or exploit the Site or any service or information made available or offered by or through the Site, in any way where the purpose is to reveal any information, including but not limited to personal identification or information, other than your own information, as provided for by the Site.


You agree that you will not take any action that imposes an unreasonable or disproportionately large load on the infrastructure of the Site or Squix’s systems or networks, or any systems or networks connected to the Site or to Squix.


You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of the Site or any transaction being conducted on the Site, or with any other person’s use of the Site.


You may not forge headers or otherwise manipulate identifiers in order to disguise the origin of any message or transmittal you send to Squix on or through the Site or any service offered on or through the Site. You may not pretend that you are, or that you represent, someone else, or impersonate any other individual or entity.


You may not use the Site or its content for any purpose that is unlawful or prohibited by these Terms of Use, or to solicit the performance of any illegal activity or other activity which infringes the rights of Squix or others.


You may access the content on the Site only as permitted under these Terms of Use and the Privacy Policy and you agree to not engage in the use, copying or distribution of any of the Content other than as permitted here. 


All design, text, graphics, logos, button icons, images, audio and video clips, the selection and arrangement thereof, and all software on the Site is Copyright © 2016 Squix, ALL RIGHTS RESERVED. The compilation (meaning the collection, arrangement and assembly) of all content on the Site is the exclusive property of Squix and protected by U.S. and international copyright laws. All software used on the Site is the property of Squix or its software suppliers and is protected by U.S. and international copyright laws. Permission is granted to electronically copy and to print in hard copy portions of the Site for the sole purpose of placing an order with Squix, using the Interactive Services or using the Site as a shopping resource. Any other use of materials on the Site--including reproduction for purposes other than those permitted above, modification, distribution, republishing, republishing on third party site, transmission, display or performance--without the prior written permission of Squix is strictly prohibited.


Squix.com and all page headers, custom graphics and button icons are service marks, trademarks, and trade dress of Squix and may not be used in connection with any product or service that is not offered by Squix in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Squix. All other trademarks, product names and company names or logos cited herein are the property of their respective owners.


Squix Purchases and QRewards


Squix Account Registration
You may visit and shop on the Site without registering, but to make an online purchase of Squix products, you must register at www.squix.com.  All information that you provide to register is subject to the Privacy Policy.  Upon registration, you will receive a Squix account and become eligible for our QRewards program.


Payment and Shipping Methods


We currently accept VISA, MasterCard, Discover and PayPal.  We do not accept prepaid cards. For your convenience, we will save your credit card, debit card, or PayPal information so you will have the option to use it for future shipments and charges.


You agree to keep us up to date with accurate member information, including your name, address, and payment information. You further agree that we may update your information with information your bank or credit card issuer may supply, or other information available to us.


Squix is located in Missouri, therefore all orders shipped to these states will be charged a sales tax. We also are required to charge sales tax in PA. We are not responsible for any fees or charges that your bank or credit card issuer may apply. If your credit card issuer reverses a charge to your credit card, we may bill your account directly and seek payment by another method including a mailed statement.


Shipping, return and exchange of any merchandise ordered through the Site or in connection with your subscription are subject to the Squix Shipping and Return  Policies. The risk of loss and title for items purchased by you pass to you upon Squix's delivery of the items to the carrier pursuant to the Squix Shipping Policy.


Replacement of products for shipped merchandise claimed as not received are subject to our investigation, which may include postal-service notification. We will adjust your account at our discretion. Repeated claims of undelivered merchandise may result in the cancellation of your membership.


QRewards Membership


QRewards provides you access to discounts, rewards and special offers.  If you join QRewards, you can earn rewards with every product purchase you make on the Site. There is no monthly commitment to be a QRewards member - you may cancel your membership at any time.


QBox Subscription Program


At the time of initial registration, you have the option to create a QBox subscription monthly or every other month.  QBox Subscribers receive a box containing a selection of three Squix products (a “QBox”).


To become a QBox Subscriber, you must provide a valid email address, payment and shipping information, and create a password on the QBox Profile Questionnaire. Once you have placed your first order as a QBox subscriber, you will automatically become a recurring member.  As a subscriber, we will email you notice of the three products to be included in your monthly QBox five (5) days prior to when your next subscription will be processed. To edit the products in your QBox, log in to My Account and select "Edit My Box" and select another item that is a part of the QBox program.


You can add additional products to your QBox – they will be shipped at no additional shipping fee.


To send your QBox to another address, log in to My Account, select QBox, and update the shipping address to which you want the product shipped. 


You can customize products, change or hold a shipment date up to 2 days prior to shipment date.  If you do not respond or change any information in My Account on squix.com within three (3) days of our email notice to you, we will send you your monthly QBox. You can pause your monthly QBox subscription in one of two ways. You can click ‘Pause’ in the Subscription Reminder email communication sent to you five days prior to the date in which your subscription is processed, or by simply logging in to My Account, visiting the QBox section and selecting “Hold Shipment”.


Each person who subscribes will receive a discounted Trial QBox at the outset of the subscription. Approximately 7 days after receiving your QBox trial order your first month full-size QBox will ship. Additional QBoxes will be billed at full price. Product in any given month may not be available in subsequent months.


We will automatically charge to your saved default card each time a QBox is shipped, unless you notify us otherwise. If your payment is unsuccessful, we will continue to attempt to process payment for your QBox at our discretion.  If your payment method reaches its expiration date and you do not edit your payment information or cancel your account, your order will be placed on hold and we will not process it. Our customer service team will contact you to update your credit card information.


We will do everything to make your subscription as satisfying as possible. However, you are free to cancel your subscription at any time by calling customer service at 1-844-376-7567. You must cancel your subscription by 11:59pm Central Time two days prior to your subscription shipment to avoid being charged.


We may terminate your subscription, without notice, for conduct we believe violates this Agreement or our policies, is harmful to other subscribers, customers or our business interests, or for an inactive account.


Subscriber Consent to Communications


As a QBox Subscriber, you agree to receive emails and other communications announcing your box collection and promoting any special offer(s)..  You can opt out of such communications – see our Privacy Policy. You can also log in to My Account to change your settings or contact customer service.


Product Information


Squix products on the Site are priced in U.S. Dollars and prices are valid and effective only in the U.S.


Reference to any products, services, processes or other information by trade name, trademark, manufacturer, supplier or otherwise does not constitute or imply endorsement, sponsorship or recommendation thereof by Squix.


All material and information presented by Squix is intended to be used for personal, educational or informational purposes only. All products should be used strictly in accordance with their instructions, precautions and guidelines. You should always check the ingredients for products to avoid potential allergic reactions.


You may not sell or resell any products you purchase or otherwise receive from Squix. Promotions with a promotional code are for personal use only. Squix reserves the right, with or without notice, to cancel or reduce the quantity of any order to be filled or products to be provided to you that may result in a violation of these Terms of Use, as determined by Squix in its sole discretion.


Although Squix has tried to accurately display the products on the Site, the actual colors and sizes you see will depend on your monitor or screen and may not be accurate. 


If you are disssatisfied with the products you receive, please call: 844-376-7567 or email: customerservice@squix.com and we will take personal care of you.


Use of Our Interactive Services

We want to know what you think of the Squix products you've tried, bought, know and love!  We encourage you to use those portions of our Site that permit commentary or submission of content, our Facebook pages and other of our social media (“Interactive Services”).


When writing a product review or posting a comment on our Interactive Services, please focus on the product and your individual experience using it, and provide details about why you like or dislike it. 


Squix does not endorse any Content or any opinion, recommendation or advice expressed therein, and Squix disclaims all liability with respect to the Content. 


You are solely responsible for all content that you upload, post, email or otherwise transmit via or to the Site, through our Interactive Services or otherwise, including the submission of product ratings and reviews and all other data, profile information, documents, text, software, applications, music, sound, photographs, graphics, video, messages, ratings, forum postings, comments, questions, answers or other materials (collectively, "Content"). We will not accept Content from you unless you are a registered user of the Site.


You agree to provide true, accurate, current and complete information about yourself and in the messages and other information you post. By participating in our Interactive Services, you agree not to post: confidential, abusive, threatening, defamatory, illegal or adult content; advertisements or solicitations of funds, goods, or services or any other form of spam; or any information that may or will infringe another party’s intellectual property rights.  You agree not to impersonate any person or entity, and not to collect or store personal data about other users.


We reserve the right to terminate your use of the Interactive Services or remove any posting or other information that you post that it deems inconsistent with its policies.


Any comments, suggestions, ideas, notes, drawings, concepts, designs, or other material you offer to us through the Interactive Services or the Site will be declared and will remain our property.  Please understand that we may have internal and external resources that have already developed, or will develop, ideas similar to your suggestions or comments.  You agree that Squix will be entitled to unrestricted use of your submitted Content for any purpose whatsoever—commercial or otherwise—without compensation to you or any provider of the suggestions.


For any Content that you submit, you grant Squix a worldwide, perpetual, irrevocable, royalty-free, sub-licensable and transferable right and license to use, reproduce, communicate, distribute, copy, modify, delete in its entirety, edit, adapt, publish, translate, publicly display, publicly perform, use, create derivative works from and/or sell and/or distribute such Content and/or incorporate such Content into any form, medium or technology whether now or hereafter known throughout the world without compensation to you. This license will survive the termination of these Terms of Use and your use of the Site.


If you believe your work or content has been copied and posted to the Site in a way that constitutes copyright infringement, please provide Squix’s designated copyright agent the following written information in accordance with the Digital Millennium Copyright Act (the "DMCA"):

  • An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest;
  • A description of the copyrighted work that you claim has been infringed upon;
  • A description of where the material that you claim is infringing is located on the Site;
  • A statement by you that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
  • Your name, address, telephone number and email address (if available); and
  • A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or are authorized to act on the copyright owner's behalf.




International Visitors to Our Site
The Site may be accessed from countries other than the United States. This Site may contain products or references to products that are not available outside of the United States. Any such references do not imply that such products will be made available outside the United States. If you access and use this Site outside the United States you are responsible for complying with your local laws and regulations.


Third Party Sites

We may post content or invite your feedback on third party sites such as www.facebook.com/germslose, www.twitter.com/germslose, pinterest.com/germslose ("Third Party Sites"). Squix does not control those Third Party Sites, and these Terms of Use do not apply to or govern companies that Squix does not own or control, or to the actions of people that Squix does not employ or manage. You should always check the terms of use posted on Third Party Sites.


Fraud Protection
We reserve the right to refuse to process an order due to suspected fraud or unauthorized or illegal activity. If such is the case, we may reject your order or our customer service department may call you at the phone number or email address you provided to confirm your order. We also reserve the right to cancel any accounts or refuse to ship to certain addresses due to suspected fraud or unauthorized or illegal activity. We take these measures to protect our customers as well as ourselves from fraud or other unauthorized or illegal activity.




Limitation Of Liability

Squix will not be liable for any damages of any kind arising out of or in connection with the use of the site or the interactive services. This is a comprehensive limitation of liability that applies to all damages of any kind, including but not limited to direct, indirect, incidental, punitive or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.


Any claim under these Terms of Use must be brought within one (1) year after the cause of action arises, or such claim or cause of action is barred, and any claim by you is subject to the Limitation of Liability set forth above. 


If, notwithstanding the other provisions of these Terms of Use, Squix is found to be liable to you for any damage or loss that arises out of or is in any way connected with your use of the Site or any Content, Squix’s liability shall in no event exceed US$100.00 or the value of Squix product you received or purchased, whichever is less.  Some jurisdictions do not allow limitations of liability, so the foregoing limitation may not apply to you.


You agree to defend, indemnify and hold harmless Squix (and its officers, directors, agents, subsidiaries, joint ventures, employees and third-party service providers), from all claims, demands, losses, liabilities, costs, expenses, obligations and damages of every kind and nature, known and unknown, including reasonable legal fees, arising out of (a) your use of and access to the Sites and the Interactive Services; (b) your violation of any term of these Terms of Use; (c) a breach of your representations and warranties set forth above regarding Content; (d) your violation of any law or the rights of a third party (including, without limitation, any copyright, property or privacy right); or (e) any claim that any Content you submitted caused damage to a third party. This indemnification obligation will survive the termination of these Terms of Use and your use of the Site and the Interactive Services.



Reservation of Rights

Squix reserves the right, at any time, without notice and in its sole discretion, to terminate your license to use the Interactive Services and the Site. Consistent with our Privacy Policy, Squix may access, preserve and disclose your account information and Content if required to do so by law or in a good faith belief that such access, preservation or disclosure is reasonably necessary to (i) comply with legal process, (ii) enforce these Terms of Use, (iii) respond to claims that any Content violates the rights of third parties, (iv) respond to your requests for customer service, or (v) protect the rights, property or personal safety of Squix and its employees, its users and the public.



If your violation will cause irreparable harm to Squix, for which monetary damages would be inadequate, you consent to Squix obtaining any injunctive or equitable relief that Squix deems necessary or appropriate in such circumstances. These remedies are in addition to any other remedies Squix may have at law or in equity.


Applicable Law and Forum
Missouri law governs these Terms of Use, without giving effect to any principles of conflicts of laws.  You agree to the personal jurisdiction by and venue in the state and federal courts in Kansas City, Missouri, and waive any objection to such jurisdiction or venue.


Our Address
Squix, LLC
4600 Madison Avenue, Suite 1500
Kansas City, MO 64112


Last Updated: January 11, 2016